Corncomp

FAQ

Frequently Asked Questions

Common questions from foodservice buyers and distributors sourcing paper straws and compostable food packaging from Corncomp.

What certifications does Corncomp hold for the EU and US markets?

Corncomp holds ISO 9001:2015, FSC Chain of Custody, BPI Compostable (ASTM D6400), and BRC Global Standard for Packaging Materials certifications. Products are also tested and approved to FDA, LFGB, and EU AP 2002 food-contact standards. Full certificate numbers and verification links are on our Certifications page.

What is your minimum order quantity (MOQ)?

The standard MOQ is 30,000 units per item. For custom-printed products, the MOQ is 50,000 units per item.

What is your standard lead time?

Standard production lead time is around 30 days from order confirmation.

Can you print custom logos or packaging designs?

Yes, Corncomp offers custom printing on paper straws and packaging. Custom-printed orders have a minimum order quantity of 50,000 units.

Can we visit your factory or arrange a video audit?

Factory visits and video audits can be arranged and are handled on a case-by-case basis with each customer. Contact us to discuss scheduling.

Are your products compostable or biodegradable?

Product certifications vary by material and by specific SKU. Genuine paper, kraft, cardboard and wood items are FSC certified. Select PLA/CPLA and bagasse items are BPI Certified Compostable (ASTM D6400) for their specific certified specifications — certification does not automatically extend to every PLA/CPLA or bagasse item in the catalogue, and these material categories are not FSC (FSC applies only to wood-fiber materials). Pure-plastic PP/PET lids are functional components without compostability claims. See our Certifications page for which specific products and specifications are covered.

What is Corncomp’s manufacturing capacity?

Corncomp operates an 8,000 square meter manufacturing base, including a 6,000 square meter GMP-standard dust-free workshop, with 60 production lines across straws, cutlery and cups/bowls, and annual capacity of over 2.5 billion paper straws plus a full range of paper bowls, cups, trays and food boxes. Corncomp is also part of a wider manufacturing alliance with two partner factories in Ningbo specializing in paper trays/lunch boxes and PP/PLA injection-molded tableware, extending combined group capacity well beyond Corncomp’s own facility.

Do you ship to Europe, the US, and Australia?

Yes. Corncomp’s distribution channels cover Europe, the USA, Canada, Australia and South-east Asia, with local support from offices in Belgium and New York.

Does Corncomp supply any major global brands?

Corncomp has been a Disney Global Supplier since 2019.

Do you provide samples before a bulk order?

Contact us with your product requirements and we can arrange samples ahead of a bulk order.

Are your products compliant with the EU Single-Use Plastics Directive and PPWR?

Corncomp’s core straws, cups, bowls, and food packaging are primarily FSC-certified paper, which sits outside the plastic bans in the EU Single-Use Plastics Directive (EU) 2019/904. PLA is treated as plastic under the Directive’s own definition and is not automatically exempt, so PLA-containing products need evaluating on a product-by-product basis; bagasse is generally treated like paper where it is not chemically modified or plastic-coated. We also track the EU Packaging and Packaging Waste Regulation (EU) 2025/40, including its PFAS thresholds and labelling requirements, for shipments into the EU. See our full breakdown of both regulations and a certification checklist for EU buyers in this article.

What percentage of your products are fully compostable?

We do not currently publish a single verified percentage for the catalogue. FSC Chain of Custody concerns responsible sourcing of wood-based materials and is not a compostability certification. Compostability status varies by finished product, material, coating, ink and specification. Selected products may be covered by product-specific BPI or DIN CERTCO certifications. Buyers should confirm the certification and disposal conditions applicable to the exact ordered SKU through our Certifications page or by requesting order-specific documentation.

Can you confirm your production environment meets hygiene standards?

Yes. Every Corncomp product is made in our 6,000 square meter GMP-standard dust-free workshop in Ningbo, using food-grade certified materials, with production process control independently audited by SGS. Our facility is also backed by BRC Global Standard for Packaging Materials, FSC Chain of Custody, and ISO 9001:2015 certification. Certificate numbers and verification links are on our Certifications page.

Do your paper straws stay firm without collapsing or unraveling in thick or hot drinks?

All Corncomp paper straws are made from FSC-certified paper, produced in our GMP-standard dust-free workshop, and food-safety tested before shipment. For drinks that put extra strain on straw structure — thick smoothies, boba, or hot beverages — our Solid Color Paper Straw with Bamboo Fiber is reinforced with bamboo/wood fiber for added structural strength. Contact us with your beverage type and we can recommend the right straw.

Are your products PFAS-free?

PFAS-free status depends on the specific material line and SKU. Corncomp’s food-contact packaging is intended to meet the PFAS restrictions applicable in the markets it ships to, including the EU’s PPWR thresholds (Regulation (EU) 2025/40, Article 5) that apply from 12 August 2026. If you need documentation of PFAS test coverage for a specific product line before finalizing an order, contact our team and we will confirm what’s available.

What is your on-time delivery rate?

Corncomp maintains a 98% on-time delivery rate against confirmed order lead times. Orders are tracked through production and shipment internally, and buyers are notified in advance if any factor could affect a confirmed ship date.

What happens if we receive defective or incorrect products?

Contact us with your order number and photos of the affected items as soon as an issue is identified. Corncomp opens an after-sales investigation within 8 hours of notification, tracing the affected batch through our production and shipping records to confirm the cause and agree a resolution, such as replacement stock or credit, based on the specifics of the case.

How does Corncomp handle supply chain disruptions?

Corncomp maintains an established raw-material supply chain and works alongside a network of partner factories in Ningbo. If any single source is disrupted, we immediately coordinate with our factory partners to secure alternative capacity or material supply, so confirmed orders stay on schedule wherever possible.

Do you support buyers with regional packaging regulations, such as EU PPWR labeling requirements?

Yes. Corncomp holds FSC Chain of Custody, BPI Compostable (ASTM D6400) and BRC Global Standard for Packaging Materials certifications, which support the material-disclosure and labeling documentation buyers need under regulations such as the EU Packaging and Packaging Waste Regulation (EU) 2025/40. We can supply certificate numbers, verification links and material composition data so your team can complete the compliance paperwork required for your market.

Is the printing ink used on your products food-safe?

Yes. All custom printing on Corncomp straws and packaging uses water-based ink rather than solvent-based ink, tested to food-contact safety standards at the highest applicable certification level. Test reports confirming food-safety compliance are available on request for custom-printed orders.

What straw diameters and lengths do you offer?

Corncomp’s paper straws are available in six diameters: 5.5mm, 6mm, 7mm, 8mm, 10mm and 12mm. The 6mm, 7mm and 8mm diameters, our standard drinking-straw range, are offered across the full length lineup from 140mm up to 260mm. The narrower 5.5mm diameter (cocktail/stirrer-style) is offered in shorter lengths, from 140mm up to 197mm, while the wider 10mm and 12mm diameters (for boba, smoothies and thick beverages) are offered in longer lengths, from 197mm up to 260mm. Contact us with your beverage type and cup size and we can recommend the right diameter/length combination.

WhatsApp Contact Us